Service quality performance measurement management in corporate hospitals using analytical hierarchy process

A. Mohamed Riyazh Khan, P. N. Prasad, Sw. Rajamanoharane. Service quality performance measurement management in corporate hospitals using analytical hierarchy process. IJMTM, 26(1/2/3/4):196-212, 2012. [doi]

@article{KhanPR12-0,
  title = {Service quality performance measurement management in corporate hospitals using analytical hierarchy process},
  author = {A. Mohamed Riyazh Khan and P. N. Prasad and Sw. Rajamanoharane},
  year = {2012},
  doi = {10.1504/IJMTM.2012.051434},
  url = {http://dx.doi.org/10.1504/IJMTM.2012.051434},
  researchr = {https://researchr.org/publication/KhanPR12-0},
  cites = {0},
  citedby = {0},
  journal = {IJMTM},
  volume = {26},
  number = {1/2/3/4},
  pages = {196-212},
}