Nusratullah Khan, Asadullah Shah, Shoab Ahmad Khan, Ali Raza Anjum. Proactive Business Intelligence to Give Best Customer Experience to Valued Social Networks in Telecoms. In Yaxin Bi, Supriya Kapoor, Rahul Bhatia, editors, Proceedings of SAI Intelligent Systems Conference (IntelliSys) 2016 - Volume 1, London, UK, 21-22 September 2016. Volume 15 of Lecture Notes in Networks and Systems, pages 678-686, Springer, 2016. [doi]
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