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Creating shared value to redesigning IT-service products using SYRCS; Diagnosing and tackling complex problems

Moein Khazaei, Mohammad H. Ramezani, Amin Padash, Dorien DeTombe. Creating shared value to redesigning IT-service products using SYRCS; Diagnosing and tackling complex problems. Inf. Syst. E-Business Management, 19(3):957-992, 2021. [doi]

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