Michael Khoo, Diana S. Kusunoki, Craig M. MacDonald. Finding Problems: When Digital Library Users Act as Usability Evaluators. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 1615-1624, IEEE Computer Society, 2012. [doi]
Abstract is missing.