Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking

Anjali Khurana, Hariharan Subramonyam, Parmit K. Chilana. Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking. In Proceedings of the 29th International Conference on Intelligent User Interfaces, IUI 2024, Greenville, SC, USA, March 18-21, 2024. pages 288-303, ACM, 2024. [doi]

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