Mahvish Khurum, Kai Petersen, Tony Gorschek. Extending value stream mapping through waste definition beyond customer perspective. Journal of Software Maintenance, 26(12):1074-1105, 2014. [doi]
@article{KhurumPG14,
title = {Extending value stream mapping through waste definition beyond customer perspective},
author = {Mahvish Khurum and Kai Petersen and Tony Gorschek},
year = {2014},
doi = {10.1002/smr.1647},
url = {http://dx.doi.org/10.1002/smr.1647},
researchr = {https://researchr.org/publication/KhurumPG14},
cites = {0},
citedby = {0},
journal = {Journal of Software Maintenance},
volume = {26},
number = {12},
pages = {1074-1105},
}