Kimia Kiani, George Cui, Andrea Bunt, Joanna McGrenere, Parmit K. Chilana. Beyond "One-Size-Fits-All": Understanding the Diversity in How Software Newcomers Discover and Make Use of Help Resources. In Stephen A. Brewster, Geraldine Fitzpatrick, Anna L. Cox, Vassilis Kostakos, editors, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. pages 340, ACM, 2019. [doi]
@inproceedings{KianiCBMC19,
title = {Beyond "One-Size-Fits-All": Understanding the Diversity in How Software Newcomers Discover and Make Use of Help Resources},
author = {Kimia Kiani and George Cui and Andrea Bunt and Joanna McGrenere and Parmit K. Chilana},
year = {2019},
doi = {10.1145/3290605.3300570},
url = {https://doi.org/10.1145/3290605.3300570},
researchr = {https://researchr.org/publication/KianiCBMC19},
cites = {0},
citedby = {0},
pages = {340},
booktitle = {Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019},
editor = {Stephen A. Brewster and Geraldine Fitzpatrick and Anna L. Cox and Vassilis Kostakos},
publisher = {ACM},
isbn = {978-1-4503-5970-2},
}