Charles Kiene, Andrés Monroy-Hernández, Benjamin Mako Hill. Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016. pages 1152-1156, ACM, 2016. [doi]
Abstract is missing.