Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger. Simulation-Based Quantification of Business Impacts Caused by Service Incidents. In IESS. pages 170-185, 2013. [doi]
@inproceedings{KieningerBFS13,
title = {Simulation-Based Quantification of Business Impacts Caused by Service Incidents},
author = {Axel Kieninger and Florian Berghoff and Hansjörg Fromm and Gerhard Satzger},
year = {2013},
doi = {10.1007/978-3-642-36356-6_13},
url = {http://dx.doi.org/10.1007/978-3-642-36356-6_13},
researchr = {https://researchr.org/publication/KieningerBFS13},
cites = {0},
citedby = {0},
pages = {170-185},
booktitle = {IESS},
}