Kibum Kim, John M. Carroll, Mary Beth Rosson. An Empirical Study of Web Personalization Assistants: Supporting End-Users in Web Information Systems. In 2002 IEEE CS International Symposium on Human-Centric Computing Languages and Environments (HCC 2002), 3-6 September 2002, Arlington, VA, USA. pages 60-62, IEEE Computer Society, 2002. [doi]
Abstract is missing.