Young Gil Kim, Chul Young Kim, Sang-Chan Park. Integrating Process Management and Content Management for Service Industries. In David Lowe, Martin Gaedke, editors, Web Engineering, 5th International Conference, ICWE 2005, Sydney, Australia, July 27-29, 2005, Proceedings. Volume 3579 of Lecture Notes in Computer Science, pages 594-596, Springer, 2005. [doi]
Abstract is missing.