Speech Sentiment and Customer Satisfaction Estimation in Socialbot Conversations - researchr publication authors

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Yelin Kim, Joshua Levy, Yang Liu. Speech Sentiment and Customer Satisfaction Estimation in Socialbot Conversations. In Helen Meng, Bo Xu 0011, Thomas Fang Zheng, editors, Interspeech 2020, 21st Annual Conference of the International Speech Communication Association, Virtual Event, Shanghai, China, 25-29 October 2020. pages 1833-1837, ISCA, 2020. [doi]

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