Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Seung-Hyun Kim, Tridas Mukhopadhyay. Determining Optimal CRM Implementation Strategies. Information Systems Research, 22(3):624-639, 2011. [doi]
Abstract is missing.