Application of Cognitive Work Analysis to Explore Passenger Behaviour Change Through Provision of Information to Help Relieve Train Overcrowding

Jisun Kim, Kirsten Revell, John Preston. Application of Cognitive Work Analysis to Explore Passenger Behaviour Change Through Provision of Information to Help Relieve Train Overcrowding. In Neville A. Stanton, editor, Advances in Human Factors of Transportation - Proceedings of the AHFE 2019 International Conference on Human Factors in Transportation, Washington, DC, USA, July 24-28, 2019. Volume 964 of Advances in Intelligent Systems and Computing, pages 261-271, Springer, 2019. [doi]

Abstract

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