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Exploring the Impact of Perceived Convenience, Autonomy, and Satisfaction on Citizens' Continuance with Government Chatbots

Seongjin Kim, Zhenya Tang, Dan Kim, Hyunchul Ahn. Exploring the Impact of Perceived Convenience, Autonomy, and Satisfaction on Citizens' Continuance with Government Chatbots. In Tung X. Bui, editor, 57th Hawaii International Conference on System Sciences, HICSS 2024, Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January 3-6, 2024. pages 498-506, ScholarSpace, 2024. [doi]

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