Moon-Koo Kim, Siew Fan Wong, Younghoon Chang, Jong Hyun Park. Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics. Telematics and Informatics, 33(4):936-949, 2016. [doi]
@article{KimWCP16,
title = {Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics},
author = {Moon-Koo Kim and Siew Fan Wong and Younghoon Chang and Jong Hyun Park},
year = {2016},
doi = {10.1016/j.tele.2016.02.006},
url = {http://dx.doi.org/10.1016/j.tele.2016.02.006},
researchr = {https://researchr.org/publication/KimWCP16},
cites = {0},
citedby = {0},
journal = {Telematics and Informatics},
volume = {33},
number = {4},
pages = {936-949},
}