Evaluation of new service development strategies using multicriteria analysis: predicting the success of innovative hospitality services

Fotis Kitsios, Michael Doumpos, Evangelos Grigoroudis, Constantin Zopounidis. Evaluation of new service development strategies using multicriteria analysis: predicting the success of innovative hospitality services. Operational Research, 9(1):17-33, 2009. [doi]

Abstract

Abstract is missing.