Understanding and Modelling Flexibility in Administrative Processes

Ralf Klischewski, Klaus Lenk. Understanding and Modelling Flexibility in Administrative Processes. In Klaus Lenk, Roland Traunmüller, editors, Electronic Government, First International Conference, EGOV 2002, Aix-en-Provence, France, September 2-5, 2002, Proceedings. Volume 2456 of Lecture Notes in Computer Science, pages 129-136, Springer, 2002. [doi]

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