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Leading 20, 000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group

Mirko Kloppenburg, Janina Kettenbohrer, Daniel Beimborn, Michael Bögle. Leading 20, 000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group. In Jan vom Brocke, Jan Mendling, editors, Business Process Management Cases, Digital Innovation and Business Transformation in Practice. Management for Professionals, pages 505-520, Springer, 2018. [doi]

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