Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Christian Koch, Michael Hartmann. Importance of the perceived quality of touchpoints for customer journey analysis - evidence from the B2B sector. Electronic Commerce Research, 23(3):1515-1538, September 2023. [doi]