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Ned Kock, Andrea Jenkins, Robert Wellington. A field study of success and failure factors in asynchronous groupware supported process improvement groups. Business Proc. Manag. Journal, 5(3):238-254, 1999. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: A field study of the effects of asynchronous groupware support on process improvement groupsNed Kock, Robert J. McQueen. jitech, 12(4):245-259, 1997. [doi] Asynchronous Groupware Support Effects on Process Improvement Groups: An Action Research StudyNereu Kock, Robert J. McQueen. icis 1996: 24 [doi]
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