Jana Koehler, Jörg Hofstetter, Roland Woodtly. Capabilities and Levels of Maturity in IT-Based Case Management. In Alistair P. Barros, Avigdor Gal, Ekkart Kindler, editors, Business Process Management - 10th International Conference, BPM 2012, Tallinn, Estonia, September 3-6, 2012. Proceedings. Volume 7481 of Lecture Notes in Computer Science, pages 49-64, Springer, 2012. [doi]
@inproceedings{KoehlerHW12,
title = {Capabilities and Levels of Maturity in IT-Based Case Management},
author = {Jana Koehler and Jörg Hofstetter and Roland Woodtly},
year = {2012},
doi = {10.1007/978-3-642-32885-5_4},
url = {http://dx.doi.org/10.1007/978-3-642-32885-5_4},
researchr = {https://researchr.org/publication/KoehlerHW12},
cites = {0},
citedby = {0},
pages = {49-64},
booktitle = {Business Process Management - 10th International Conference, BPM 2012, Tallinn, Estonia, September 3-6, 2012. Proceedings},
editor = {Alistair P. Barros and Avigdor Gal and Ekkart Kindler},
volume = {7481},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-32884-8},
}