Thomas Köhler, Steven Alter, Brian H. Cameron. Enterprise Modeling at the Work System Level: Evidence from Four Cases at DHL Express Europe. In Robert Andrei Buchmann, Dimitris Karagiannis, Marite Kirikova, editors, The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Vienna, Austria, October 31 - November 2, 2018, Proceedings. Volume 335 of Lecture Notes in Business Information Processing, pages 303-318, Springer, 2018. [doi]
@inproceedings{KohlerAC18, title = {Enterprise Modeling at the Work System Level: Evidence from Four Cases at DHL Express Europe}, author = {Thomas Köhler and Steven Alter and Brian H. Cameron}, year = {2018}, doi = {10.1007/978-3-030-02302-7_19}, url = {https://doi.org/10.1007/978-3-030-02302-7_19}, researchr = {https://researchr.org/publication/KohlerAC18}, cites = {0}, citedby = {0}, pages = {303-318}, booktitle = {The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Vienna, Austria, October 31 - November 2, 2018, Proceedings}, editor = {Robert Andrei Buchmann and Dimitris Karagiannis and Marite Kirikova}, volume = {335}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-030-02302-7}, }