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Fictional Failures and Real-World Lessons: Ethical Speculation Through Design Fiction on Emotional Support Conversational AI

Faye Kollig, Jessica Pater, Fayika Farhat Nova, Casey Fiesler. Fictional Failures and Real-World Lessons: Ethical Speculation Through Design Fiction on Emotional Support Conversational AI. In Naomi Yamashita, Vanessa Evers, Koji Yatani, Sharon Xianghua Ding, Bongshin Lee, Marshini Chetty, Phoebe O. Toups Dugas, editors, Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, CHI 2025, YokohamaJapan, 26 April 2025- 1 May 2025. ACM, 2025. [doi]

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