Paul Kontogiorgis. ITSM and Education. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 463, Association for Information Systems, 2010. [doi]
Abstract is missing.