An efficient approximation to wait time in M/M/c queues with application to staffing planning - researchr publication authors

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Spyros Kontogiorgis, Richard W. Tibbs. An efficient approximation to wait time in M/M/c queues with application to staffing planning. In Mário Guimarães, editor, Proceedings of the 43nd Annual Southeast Regional Conference, 2005, Kennesaw, Georgia, Alabama, USA, March 18-20, 2005, Volume 2. pages 98-102, ACM, 2005. [doi]

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