Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young Adults

Rachel Kornfield, Jonah Meyerhoff, Hannah Studd, Ananya Bhattacharjee, Joseph Jay Williams, Madhu C. Reddy, David C. Mohr. Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young Adults. In Simone D. J. Barbosa, Cliff Lampe, Caroline Appert, David A. Shamma, Steven Mark Drucker, Julie R. Williamson, Koji Yatani, editors, CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022 - 5 May 2022. ACM, 2022. [doi]

Abstract

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