Aapo Koski, Kati Kuusinen, Sampo Suonsyrjä, Tommi Mikkonen. Implementing Continuous Customer Care: First-Hand Experiences from an Industrial Setting. In 42th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2016, Limassol, Cyprus, August 31 - Sept. 2, 2016. pages 78-85, IEEE Computer Society, 2016. [doi]
Abstract is missing.