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Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Panos E. Kourouthanassis, Patrick Mikalef, Ilias O. Pappas, A. Petros Kostagiolas. Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics. Information & Management, 54(6):814-824, 2017. [doi]

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