Luke Kowalski, Kristyn Greenwood. 10 Heuristics for Designing Administrative User Interfaces - A Collaboration Between Ethnography, Design, and Engineering. In Julie A. Jacko, editor, Human-Computer Interaction. Interaction Design and Usability, 12th International Conference, HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. Volume 4550 of Lecture Notes in Computer Science, pages 133-139, Springer, 2007. [doi]
Abstract is missing.