Sarit Kraus, Yaniv Oshrat, Yonatan Aumann, Tal Hollander, Oleg Maksimov, Anita Ostroumov, Natali Shechtman. Customer Service Combining Human Operators and Virtual Agents: A Call for Multidisciplinary AI Research. In Brian Williams 0001, Yiling Chen 0001, Jennifer Neville, editors, Thirty-Seventh AAAI Conference on Artificial Intelligence, AAAI 2023, Thirty-Fifth Conference on Innovative Applications of Artificial Intelligence, IAAI 2023, Thirteenth Symposium on Educational Advances in Artificial Intelligence, EAAI 2023, Washington, DC, USA, February 7-14, 2023. pages 15393-15401, AAAI Press, 2023. [doi]
@inproceedings{KrausOAHMOS23,
title = {Customer Service Combining Human Operators and Virtual Agents: A Call for Multidisciplinary AI Research},
author = {Sarit Kraus and Yaniv Oshrat and Yonatan Aumann and Tal Hollander and Oleg Maksimov and Anita Ostroumov and Natali Shechtman},
year = {2023},
url = {https://ojs.aaai.org/index.php/AAAI/article/view/26795},
researchr = {https://researchr.org/publication/KrausOAHMOS23},
cites = {0},
citedby = {0},
pages = {15393-15401},
booktitle = {Thirty-Seventh AAAI Conference on Artificial Intelligence, AAAI 2023, Thirty-Fifth Conference on Innovative Applications of Artificial Intelligence, IAAI 2023, Thirteenth Symposium on Educational Advances in Artificial Intelligence, EAAI 2023, Washington, DC, USA, February 7-14, 2023},
editor = {Brian Williams 0001 and Yiling Chen 0001 and Jennifer Neville},
publisher = {AAAI Press},
isbn = {978-1-57735-880-0},
}