Robert E. Kraut, Stephen José Hanson, James M. Farber. Command use and interface design. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 120-124, ACM, 1983. [doi]
Abstract is missing.