April Krukowski, Mark Reynolds. Students as service champions: a success story. In Jennifer S. Whiting, Jayne Ashworth, Deborah Mateik, editors, Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services 2004, Baltimore, MD, USA, October 10-13, 2004. pages 284-288, ACM, 2004. [doi]
Abstract is missing.