Huei Huang Kuan, Gee-Woo Bock, Jumin Lee. A Cognitive Dissonance Perspective of Customers' Online Trust in Multi-Channel Retailers. In Hubert Ă–sterle, Joachim Schelp, Robert Winter, editors, Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007. pages 13-23, University of St. Gallen, 2007. [doi]
@inproceedings{KuanBL07, title = {A Cognitive Dissonance Perspective of Customers' Online Trust in Multi-Channel Retailers}, author = {Huei Huang Kuan and Gee-Woo Bock and Jumin Lee}, year = {2007}, url = {http://is2.lse.ac.uk/asp/aspecis/20070092.pdf}, researchr = {https://researchr.org/publication/KuanBL07}, cites = {0}, citedby = {0}, pages = {13-23}, booktitle = {Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007}, editor = {Hubert Ă–sterle and Joachim Schelp and Robert Winter}, publisher = {University of St. Gallen}, }