Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype

Niklas Kühl, Dominik Martin, Gerhard Satzger. Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype. In Thomas Ludwig 0005, Volkmar Pipek, editors, Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), February 24-27, 2019, Siegen, Germany. pages 1967-1970, University of Siegen, Germany / AISeL, 2019. [doi]

@inproceedings{KuhlMS19,
  title = {Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype},
  author = {Niklas Kühl and Dominik Martin and Gerhard Satzger},
  year = {2019},
  url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/3},
  researchr = {https://researchr.org/publication/KuhlMS19},
  cites = {0},
  citedby = {0},
  pages = {1967-1970},
  booktitle = {Human Practice. Digital Ecologies. Our Future.  14. Internationale Tagung Wirtschaftsinformatik (WI 2019), February 24-27, 2019, Siegen, Germany},
  editor = {Thomas Ludwig 0005 and Volkmar Pipek},
  publisher = {University of Siegen, Germany / AISeL},
}