Aditya Kumar, Sneh Gupta, Ankit Sahu, Mayank Kant. Deriving Customer Experience Implicitly from Social Media. In Frédérique Laforest, Raphaël Troncy, Elena Simperl, Deepak Agarwal, Aristides Gionis, Ivan Herman, Lionel Médini, editors, Companion of The Web Conference 2022, Virtual Event / Lyon, France, April 25 - 29, 2022. pages 131-135, ACM, 2022. [doi]
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