Analyzing customer preference and measuring relative efficiency in telecom sector: A hybrid fuzzy AHP/DEA study

Ajay Kumar, Ravi Shankar, Roma Mitra Debnath. Analyzing customer preference and measuring relative efficiency in telecom sector: A hybrid fuzzy AHP/DEA study. Telematics and Informatics, 32(3):447-462, 2015. [doi]

Authors

Ajay Kumar

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Ravi Shankar

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Roma Mitra Debnath

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