R. Muthu Kumar, G. Varaprasad, R. Sridharan, Anandakuttan B. Unnithan. An Empirical Study to Identify the Factors Influencing the Customer Satisfaction of ATMs in India. IJSDS, 4(4):25-40, 2013. [doi]
@article{KumarVSU13,
title = {An Empirical Study to Identify the Factors Influencing the Customer Satisfaction of ATMs in India},
author = {R. Muthu Kumar and G. Varaprasad and R. Sridharan and Anandakuttan B. Unnithan},
year = {2013},
doi = {10.4018/ijsds.2013100102},
url = {http://dx.doi.org/10.4018/ijsds.2013100102},
researchr = {https://researchr.org/publication/KumarVSU13},
cites = {0},
citedby = {0},
journal = {IJSDS},
volume = {4},
number = {4},
pages = {25-40},
}