Using a model-driven transformational approach and service-oriented architecture for service delivery management

Santhosh Kumaran, Pete Bishop, Tian Chao, Pankaj Dhoolia, Prashant Jain, Rajesh Jaluka, Heiko Ludwig, Ann Moyer, Anil Nigam. Using a model-driven transformational approach and service-oriented architecture for service delivery management. IBM Systems Journal, 46(3):513-530, 2007. [doi]

Authors

Santhosh Kumaran

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Pete Bishop

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Tian Chao

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Pankaj Dhoolia

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Prashant Jain

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Rajesh Jaluka

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Heiko Ludwig

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Ann Moyer

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Anil Nigam

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