Dennis Kundisch, Stefan Sackmann, Markus Ruch. CRM and Customer Portfolio Management for E-Tailers. In 41st Hawaii International International Conference on Systems Science (HICSS-41 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island, HI, USA. pages 276, IEEE Computer Society, 2008. [doi]
@inproceedings{KundischSR08,
title = {CRM and Customer Portfolio Management for E-Tailers},
author = {Dennis Kundisch and Stefan Sackmann and Markus Ruch},
year = {2008},
doi = {10.1109/HICSS.2008.107},
url = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2008.107},
tags = {e-science},
researchr = {https://researchr.org/publication/KundischSR08},
cites = {0},
citedby = {0},
pages = {276},
booktitle = {41st Hawaii International International Conference on Systems Science (HICSS-41 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island, HI, USA},
publisher = {IEEE Computer Society},
}