Peter Kung, Claus Hagen, Marisa Rodel, Sandra Seifert. Business Process Monitoring & Measurement in a Large Bank: Challenges and Selected Approaches. In 16th International Workshop on Database and Expert Systems Applications (DEXA 2005), 22-26 August 2005, Copenhagen, Denmark. pages 955-961, IEEE Computer Society, 2005. [doi]
Abstract is missing.