Let Me Explain: Impact of Personal and Impersonal Explanations on Trust in Recommender Systems

Johannes Kunkel, Tim Donkers, Lisa Michael, Catalin Mihai Barbu, Jürgen Ziegler 0001. Let Me Explain: Impact of Personal and Impersonal Explanations on Trust in Recommender Systems. In Stephen A. Brewster, Geraldine Fitzpatrick, Anna L. Cox, Vassilis Kostakos, editors, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. pages 487, ACM, 2019. [doi]

Abstract

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