Understanding and Harnessing the Potential of Conversational AI for S-BPM

Victor Kurtz, Jakob Bönsch, Jivka Ovtcharova. Understanding and Harnessing the Potential of Conversational AI for S-BPM. In Matthes Elstermann, Stefanie Betz, Matthias Lederer, editors, Subject-Oriented Business Process Management. Dynamic Digital Design of Everything - Designing or Being Designed? - 13th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2022, Karlsruhe, Germany, June 29 - July 1, 2022, Proceedings. Volume 1632 of Communications in Computer and Information Science, pages 41-57, Springer, 2022. [doi]

Abstract

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