Using Transaction Logs to Study the Effectiveness of Librarian Behaviors on User Satisfaction in a Virtual Setting: A Mixed-Method Approach

Nahyun Kwon, Vicki L. Gregory. Using Transaction Logs to Study the Effectiveness of Librarian Behaviors on User Satisfaction in a Virtual Setting: A Mixed-Method Approach. IJDSST, 2(2):36-41, 2010. [doi]

Abstract

Abstract is missing.