Mark LaRosa, David Poole, Rudy Schusteritsch. Designing and deploying usetube, google s global user experience observation and recording system. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Extended Abstracts Volume, Boston, MA, USA, April 4-9, 2009. pages 2971-2986, ACM, 2009. [doi]
Abstract is missing.