Florian Lachner, Hanna Schneider, Lisa Simon, Andreas Butz. Nurturing empathy between UX design teams and users in digitally-mediated user research. In Tone Bratteteig, Frode Eika Sandnes, editors, Proceedings of the 10th Nordic Conference on Human-Computer Interaction, Oslo, Norway, September 29 - October 3, 2018. pages 273-285, ACM, 2018. [doi]
@inproceedings{LachnerSSB18,
title = {Nurturing empathy between UX design teams and users in digitally-mediated user research},
author = {Florian Lachner and Hanna Schneider and Lisa Simon and Andreas Butz},
year = {2018},
doi = {10.1145/3240167.3240182},
url = {https://doi.org/10.1145/3240167.3240182},
researchr = {https://researchr.org/publication/LachnerSSB18},
cites = {0},
citedby = {0},
pages = {273-285},
booktitle = {Proceedings of the 10th Nordic Conference on Human-Computer Interaction, Oslo, Norway, September 29 - October 3, 2018},
editor = {Tone Bratteteig and Frode Eika Sandnes},
publisher = {ACM},
isbn = {978-1-4503-6437-9},
}