Katrin Lamm, Thomas Mandl, Christa Womser-Hacker, Werner Greve. The Influence of Expectation and System Performance on User Satisfaction with Retrieval Systems. In Tetsuya Sakai, Mark Sanderson, William Webber, editors, Proceedings of the 3rd International Workshop on Evaluating Information Access, EVIA 2010, National Center of Sciences, Tokyo, Japan, June 15, 2010. pages 60-68, National Institute of Informatics (NII), 2010. [doi]
Abstract is missing.