Customer Service Management: Towards a Management Information Base for an IP Connectivity Service - researchr publication authors

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Michael Langer, Stefan Loidl, Michael Nerb. Customer Service Management: Towards a Management Information Base for an IP Connectivity Service. In Proceedings of the Fourth IEEE Symposium on Computers and Communications (ISCC 1999), 6-8 July 1999, Sharm El Sheik, Red Sea, Egypt. pages 149-155, IEEE Computer Society, 1999. [doi]

This author has not been identified. Look up 'Michael Langer' in GoogleThis author has not been identified. Look up 'Stefan Loidl' in GoogleThis author has not been identified. Look up 'Michael Nerb' in Google

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