Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effects

Nancy K. Lankton, D. Harrison McKnight. Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effects. J. AIS, 13(2):1, 2012. [doi]

Authors

Nancy K. Lankton

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D. Harrison McKnight

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