Nancy K. Lankton, D. Harrison McKnight. Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effects. J. AIS, 13(2):1, 2012. [doi]
@article{LanktonM12,
title = {Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effects},
author = {Nancy K. Lankton and D. Harrison McKnight},
year = {2012},
url = {http://aisel.aisnet.org/jais/vol13/iss2/1},
researchr = {https://researchr.org/publication/LanktonM12},
cites = {0},
citedby = {0},
journal = {J. AIS},
volume = {13},
number = {2},
pages = {1},
}